Development Operations Coordinator

Job description

POSITION SUMMARY: Reporting to the Director of Annual Giving & Operations, the Development Operations Coordinator supports the daily administrative and operational functions of the Development Department. This role is responsible for maintaining the integrity of donor database systems, processing donor financial transactions, coordinating donor stewardship activities, and assisting with the planning and logistics of fundraising events and annual campaigns. PRINCIPLE DUTIES AND RESPONSIBILITIES: Oversees the accuracy and integrity of Salesforce donor databases and fundraising platforms, including but not limited to: Salesforce, Classy, OneCause, and Traction. Ensures proper documentation and financial recording to support accurate reporting and compliance. Manages the administrative processing of both in-person and online donations and pledges. Records all contributions and pledges accurately, processes payments, and provides support for donation-related reporting and data management in coordination with the finance department. Assists the Director of Annual Giving and Development team with the planning, marketing, and logistical coordination of special events and annual campaigns such as: Event Design, Sponsorship Management, Auctions, Raffles and Ticketing. Manages administrative processing, acknowledgement, and stewardship of donations and donor campaigns through data entry and spreadsheet applications. Coordinates Moves Management systems and processes such as donor profiling, funding, prospecting and tracking and solicits reminders for development team. Scans, files, uploads and maintains digital and physical documents. Manages donor accounts receivables. Demonstrates strong interpersonal skills and the ability to represent the organization in a professional manner. Works effectively with other key JCC departments to provide effective and efficient service delivery. Ensures adherence to the agency core values: Masa (reflection, return & renewal), B'Tzelem Elohim (dignity and potential), B'rit (belonging & commitment), Hit'orerut (amazement & gratitude), D'rash (inquiry, dialogue & transmission), K'dushah (intentionality & presence) and Tikkun Olam (responsibility). Recognizes that the JCC of Greater Pittsburgh gathers individuals representing diverse backgrounds, beliefs, and practices. ESSENTIAL JOB DUTIES: While performing the above duties, this position routinely requires handling persons and/or objects and moving safely throughout the building. This position may include walking, sitting, climbing, balancing, stooping, kneeling, crouching and crawling. This position frequently requires moving items weighing up to 25 pounds and occasionally up to 50 pounds. SUPERVISION RECEIVED: Director of Annual Giving & Operations QUALIFICATIONS: Bachelor's degree in business administration or non-profit management and 2-5 years of experience in non-profit development, fundraising operations or administrative coordination preferred. Strong working knowledge of Customer Relationship software, Salesforce, and Microsoft Office Suite. CERTIFICATIONS: PA Criminal History Clearance | PA Child Abuse Clearance | FBI Clearance | PA Mandated Reporter Training | First Aid/CPR Certification Equal Opportunity Employer. Please submit resume and cover letter to: Jewish Community Center of Greater Pittsburgh, Attn: Human Resources Department, 5738 Forbes Avenue, Pittsburgh, PA 15217.