Clinic Coordinator

Job description

Clinic Coordinator College: TUNY - New York College of Podiatric Medicine Position Type: Full-Time Schedule: Mon–Thu 7:30am–4:30pm (1–2 days may extend up to 6 pm), Fri 7:30am–2pm Hours Per Week: 36.5 Category: Healthcare/Clinics Overview The Clinic Coordinator plays a vital role within our clinical staff, serving as the primary liaison between patients and our podiatric, medical, and social services. This position supports clinic operations and may vary in scope based on the needs of our clinical practice and direction from Clinical Administration and the DPM. Responsibilities Greet, direct, and refer patients to the appropriate clinic area to ensure patient flow Escort patients to exam rooms, conduct interviews patients, record vital signs including weight, blood pressure, pulse, & temperature Document all current medications and visit information accurately in the patient’s chart Perform patient callbacks and appointment verification Coordinate and schedule patient transportation as needed, including arranging rides and distributing OMNY cards to eligible patients, while maintaining accurate records Schedule appointments and make referral to other clinics as directed by clinicians Verify authenticity of patients’ third-party healthcare payers Collect copayments and outstanding balances Initiate, processes, and review encounter forms to ensure all required information is complete Enter billing information from encounter forms into the billing system Obtain appropriate authorization and patient signatures Perform additional administrative tasks or coverage as needed Keep exam rooms stocked with adequate medical supplies, and maintain instruments and sterilization procedures as required Maintain a safe and organized work environment at all times Follow all applicable federal, state, and city regulatory policies & procedures Qualifications High school diploma or equivalent required. Medical assistant certification from an accredited program preferred. Minimum one year experience in a medical office or public-facing healthcare setting preferred. Bilingual English/Spanish preferred Experience with ECW (E-ClinicalWorks) preferred. Strong oral and phone communication skills, with the ability to interact professionally with patients and staff. Ability to maintain effective and organized systems to ensure timely patient flow Proficiency in Microsoft Office Salary Range: $32,266 - $38,818/year Touro University offers a comprehensive benefits package for full-time employees which includes: Full range of Health Plans Medical Plans (choice of EPO, PPO, High Deductible HSA) Flexible Spending Accounts (FSA) Dental Plans (PPO & HMO) and Vision Plan Dependent Care and Transit Programs Life Insurance, AD&D and Voluntary Supplemental Life Insurance Short-term and Long-term disability programs Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children Employee Assistance Program Early-Release Fridays (upon approval) Generous Paid Time Off Vacation, Sick Leave, Personal Leave & Floating Holiday Annual Holiday Schedule Touro University is an equal opportunity employer.