Manager, Donor Services & Operations

Job description

Job Title: Manager, Donor Services & Operations Department: Jewish Community Foundation Hybrid: Monday, Tuesday, Thursday in office Salary: $80,000–$85,000 + paid vacation, sick, Federal & Jewish holidays Background: A group of visionary philanthropists established the Jewish Community Foundation (JCF) in 1949. Today, the Jewish Community Foundation is one of the largest managers of charitable assets in New Jersey, and among the top ten Jewish community foundations in North America. Currently, we have more than $840 million in assets under management, and more than $100 million in future commitments. We currently manage more than 822 funds for individuals, families, and foundation donors. General Summary: Work hand in hand with the Director of Donor Services to handle the Donor Advised Fund (DAF) and Custodial Fund programs and their associated fundholders. This position is responsible for delivering exceptional, relationship-driven service to donors and fundholders of the JCF. This role oversees areas of administration, stewardship, and strategic support of Donor Advised Funds (DAFs), custodial funds, supporting foundations, and related philanthropic vehicles, ensuring a seamless, compliant, and values-aligned donor experience. Responsibilities: - Manage and administer JCF's grantmaking software, including coordination with external developers - Process and enter grants and other disbursements, ensuring appropriate due diligence on grantees - Support the development and execution of the JCF Donor Advised Fund (DAF) marketing strategy - Respond to ad hoc requests from donors and collaborate with finance and development teams as needed - Process and manage all stock gifts received by JCF - Build and maintain strong relationships with fund holders, providing ongoing support and service - Maintain deep familiarity with DAF guidelines, restrictions, payout rules, and charitable eligibility Experience and Skills Required: - High level of comfort learning new technologies, with the ability to become a subject matter expert - Demonstrated expertise with grantmaking and donor advised fund (DAF) platforms or similar financial/philanthropic software - Strong experience with data harvesting, analysis, manipulation, and reporting - Excellent interpersonal skills with a strong service mindset - Experience collaborating cross-functionally, particularly between finance and philanthropic/foundation teams - Experience in financial accounting - Proficiency in Microsoft Office Suite