Staff Product Designer (PST)

What You'll Do
Set the standard for end-to-end design quality across high-stakes surfaces — experience-driven, enterprise-grade, AI observability, and agent interfaces — from early concepts through production

Design for the full complexity of our domain: developer workflows, API and SDK experiences, and evaluator journeys — accounting for user needs, technical constraints, and business viability

Deliver interaction design and prototypes at a level of craft that sets the standard for the team

Drive our design system from AI-ready to AI-native — embedding AI into how the team designs, generates components, and maintains systems, with measurable improvements in speed, quality, and coherence

Shape what the team needs to learn and how it learns — establishing the research practices, insight architecture, and knowledge-sharing rhythms that ensure design decisions are grounded in evidence, not assumption

Set and uphold a high bar for execution across teams — faster cycles, higher quality, greater coherence across surfaces

Elevate how the team operates — sharpening how we brief work, share insights, make decisions visible, and hold cross-team initiatives to outcomes

Partner with cross-functional leadership to shape strategy, orchestrate initiatives, and build alignment

Mentor designers and contribute to hiring — elevating craft, sharpening problem framing, and establishing the quality bar that lets us scale

You'll Love This Role If You
Get energized by being foundational — building from scratch and defining what "good" looks like for a growing design team

Thrive in ambiguity and define the approach, not just answer the request

Want to work across B2C, enterprise, and AI infrastructure surfaces — a breadth most designers never get in one role

See design as a strategic lever for business outcomes, not a service function

Are excited by a category still defining its interaction patterns — where the work is invention, not iteration

It's Important to Us That You Have
We care more about expertise and leadership than years of experience.

Exceptional craft across UI, interaction design, and prototyping — you make technically complex surfaces feel considered, ground your direction in research insights, and use prototyping as a thinking tool

A track record of driving cross-functional initiatives that reshaped how design operates in a product organization

Deep experience building and scaling design systems, with a point of view on how AI changes the relationship between systems, components, and production code

Strong business acumen — you connect your work to measurable outcomes at every level

Experience designing for developers or technical users — APIs, SDKs, documentation, and console workflows, not just UI

People leadership potential — you may not manage today, but you influence through craft, operational thinking, and earned trust

It Would Be Great If You Had
Experience designing for real-time, latency-sensitive, or multimodal experiences — voice, streaming, conversational AI, or audio products

Comfort designing for probabilistic systems — confidence levels, fallback states, graceful degradation

Background in high-growth B2B companies with both self-serve and enterprise motions

Familiarity with AI observability, usage analytics, or API management surfaces

Experience leading design system migrations or establishing governance at scale

Skills Required
Exceptional craft across UI, interaction design, and prototyping
Track record of driving cross-functional initiatives in product design
Deep experience in building and scaling design systems
Strong business acumen connecting work to measurable outcomes
Experience designing for developers or technical users