Senior Manager, Data & Insights

Job description

Friends of the Israel Defense Forces (FIDF) is hiring a Senior Manager, Data & Insights in New York, NY. **Salary range:** $100,000–$110,000 annually. This role leads FIDF’s fundraising analytics and systems strategy and serves as a strategic partner to fundraising teams across U.S. chapters, marketing, and executive leadership by driving data-informed decision-making through advanced analytics, performance reporting, and dashboard development. Responsibilities include defining and executing the vision for fundraising systems and analytics, ensuring interoperability and compliance with IT/data security standards (e.g., PCI, PII), and driving continuous improvement across analytics processes. The Senior Manager will design and manage Power BI dashboards and reporting tools focused on key fundraising metrics (including donor acquisition, retention, conversion, and lifetime value), translate complex data into clear narratives and visualizations for stakeholders, oversee CRM administration and data integrity, and fulfill internal data requests supporting fundraising, marketing, and executive decision-making. This role partners cross-functionally with fundraising, marketing, technology, and executive leadership to define KPIs and align data strategy with organizational goals, while also leading data governance efforts, implementing data quality standards, supporting metadata and data lineage alignment, monitoring accuracy/completeness/consistency metrics, and developing data stewardship processes and ongoing monitoring tools. Qualifications include 6–8+ years in data analytics, business intelligence, or fundraising systems strategy; advanced Power BI and SQL skills; experience with CRMs such as Raisers Edge, Luminate Online, Salesforce, or Microsoft Dynamics; strong knowledge of relational and dimensional data modeling; deep understanding of fundraising KPIs and donor lifecycle analytics; and strong communication skills. Preferred qualifications include nonprofit experience, familiarity with privacy regulations (GDPR/CCPA), knowledge of data cataloging/metadata/lineage tools, and relevant certifications (CDMP, Power BI, or Blackbaud). Benefits include medical, dental, vision, early dismissal for Shabbat, 403(b) with employer matching, life and disability insurance, FSA, Jewish and Federal paid holidays, sick days, and vacation.