HR Operations Analyst

Job Description
Under the direction of the HR Operations Manager, the HR Operations Analyst is responsible for supporting and optimizing the Legal Aid Society’s Human Resource Information Systems (HRIS) to support HR functions and organizational objectives.

This role supports the accuracy, efficiency, and effectiveness of HR operations and serves as a key partner to Finance for workforce data, analytics, reconciliations, and recurring and ad hoc reporting. The position contributes to data-driven decision-making and supports the overall mission of the firm through effective data management, cross-functional reporting, and system improvements.

ESSENTIAL DUTIES/RESPONSIBILITIES

Data Analysis, Finance Partnership & Visualization

Writes and maintains recurring and ad hoc HR and workforce reports to answer business questions, support operational procedures, and support Finance reporting needs.
Designs, builds, and maintains data visualization and distribution tools, providing timely access to essential personnel information to stakeholders.
Analyzes workforce data to identify trends, variances, data quality issues, and compliance considerations, and communicates findings to appropriate stakeholders.
Recommends new metrics, reporting approaches, and process improvements to support organizational objectives and data-driven decision-making.
Data Entry & Transaction Processing

Supports HR teams with routine data entry and quality assurance.
Reviews and processes various staffing transactions throughout the employee lifecycle.
Supports systems components for onboarding procedures for new employees.
Maintains knowledge of HR policies and procedures and applies knowledge to workflows.
Applies a critical lens to data processing, escalates data errors and systems issues as needed.
Data Quality Maintenance

Supports routine compliance and data quality assurance procedures across a variety of topics as directed.
Conducts data analysis and audits to identify inconsistencies, inaccuracies, and gaps in data.
Performs data entry and correction of issues uncovered.
Offers training and support to HR staff and other HRIS and Dashboard end-users.

Professional Development and other duties as assigned

Participates in continuous professional development as directed.
Continuously learns about forms of bias in the workplace and demonstrates affirmative behaviors that support an inclusive work environment.
Continuously learns about relevant employment law changes.
Continuously learns about data privacy and security best practices.
Performs other duties as assigned.
QUALIFICATIONS

Required qualifications:

Bachelor's degree and 2+ years of work experience or the equivalent of 6+ years of post-secondary education and relevant work experience.
Advanced proficiency with Microsoft Excel and data analysis fundamentals.
Proficiency with data visualization tools (e.g., Microsoft Power BI, Tableau).

Preferred qualifications:

2+ years of experience in Human Resources, Finance, Data Analytics, or a related field is strongly preferred.

KNOWLEDGE, SKILLS AND ABILITIES

Position Based Knowledge, Skills, and Abilities:

Proficiency with Microsoft Excel fundamentals.
Proficiency with relevant mathematics including statistics, arithmetic, ratios, percentages, etc.
Relevant certifications (e.g., PHR, SPHR) are a plus.
Proficiency with HRIS software (e.g., ADP, Workday, BambooHR).
Ability to reconcile and validate data across HR, payroll, and financial reporting sources.
Ability to translate workforce data into clear, accurate reporting and analysis for HR, Finance, and leadership stakeholders.
Organizational Knowledge, Skills, and Abilities:

Commitment to Legal Aid Society’s mission to secure equal justice before the law for all New Yorkers.
Interpersonal and communication skills that enable healthy and productive working relationships
Ability to perform duties with the highest regard for confidentiality, integrity, and respect
Commitment to Legal Aid Society’s mission and values

Physical, environment, travel, and other duties required:

Mostly sedentary, significant time using a computer and monitor; communicating and meeting using video
Requires occasional or frequent physical movement to perform essential job functions which may include, bending, reaching, pulling, pushing, standing or walking for long periods of time, accessing small spaces
Will require travel within NYC, across the five-borough region