Industrial Sales Coordinator

I. Job Summary
Provides critical administrative, data management, and customer support services for the Technical Service Center and Manufacturing & Industrial Sales Team. Responsible for maintaining the accuracy and integrity of customer and operational data across multiple business systems, supporting billing and reporting functions, coordinating waste profile renewals, and ensuring timely resolution of customer inquiries. Serves as a key point of contact for internal and external customers by delivering responsive service, managing high-volume communications, preparing customized reports and correspondence, and supporting special projects that drive operational efficiency and customer satisfaction.

II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Conducts routine data maintenance of sales, web, landfill, Visor and company landfill systems
Performs data entry into WM systems
Performs quality assurance reviews of account setups
Prepares customized bills, exports from WM systems, and various letters and correspondence upon request
Prepares volume and revenue reports for sales reps and customers
Supports billing inquiries or special bills
Coordinates waste profile renewals
Maintains electronic and hard copy filing systems
Provides customer support via phone and email
Managing inbound e-mail queue
Supports special projects.

III. Supervisory Responsibilities
This job has no supervisory duties.

IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US.

A. Education and Experience

Education: High School Diploma or G.E.D (accredited)
Experience: One (1) year of relevant work experience (in addition to education requirement).

Preferred experience: Prior experience with Salesforce, Fastlane or MAS.

B. Certificates, Licenses, Registrations or Other Requirements

Intermediate level experience with Microsoft Word, Excel and Windows.

V. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Normal setting for this job is: Remote

PAY: The expected base pay range for this position across the U.S. is $19.76-$24.71. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.