Information Technology Engineer

Description
Responsibilities
Serve as the primary interface for day-to-day IT support, helping users solve technical problems and coordinating IT help requests.
Manage the technical onboarding and offboarding processes for new and separating users.
Administer a mobile device management (MDM) solution, including implementing and monitoring security controls on company-owned devices, and track device inventory.
Configure and secure Google Workspace, along with a small selection of other company SaaS business systems.
Implement and manage user and identity access management, ensuring secure permissions across the organization.
Maintain operations project status tracking and reporting, leveraging enterprise tools (e.g., Asana, Google Workspace) to organize workflows and prioritize task execution. Drive technical execution using basic project management solutions and engage directly with vendors and service providers.
Proactively identify user pain points, troubleshoot technical issues, and collaborate to recommend or build effective solutions.
Maintain a hands-on-keyboard approach to executing IT projects, building systems, and enabling productivity for highly technical cybersecurity staff.

Required Qualifications
8+ years of experience designing, administering, securing, and troubleshooting varied business IT environments.
Strong hands-on experience with Google Workspace administration and robust identity access management.
Practical experience managing programs across mobile device management and unified endpoint management platforms, including specific experience managing and securing MacOS and Windows devices
Strong familiarity with Cybersecurity Maturity Model Certification (CMMC) and NIST SP 800-171 requirements within a company in the Defense Industrial Base. Experience with NIST 800-53 requirements implementation in Defense agencies is also acceptable.
Strong oral and written communication skills with demonstrated ability to operate and adapt in a fast-paced, evolving environment.
Ability to collaborate on sound technical decisions within a small operations team and explain those decisions in plain English.
U.S. Citizenship.

Preferred Qualifications
Relevant information security certification (e.g., Sec+, CISSP, or similar).
Experience with scripting, automation, or infrastructure as code to streamline IT operations.
Benefits
Generous 401(k) contribution, matching not required
Company Paid Health Insurance
Company Paid Dental insurance
Company Paid Vision Insurance
Company Paid Life Insurance
Paid Training
Home Office Stipend
Paid Time Off

Location
Remote within the United States, with up to 10% travel