Case Manager

Jewish Family & Career Services expands possibilities for each person and every family to meet life's challenges with confidence, guided by Jewish values so that all in Greater Louisville live with dignity and purpose. The Case Manager provides case management to individuals and families who are economically marginalized or have limited English proficiency, through a holistic approach that promotes stability and well-being. Reports to the Chief Program Officer.

Responsibilities:
• Manage a caseload of clients, conduct assessments, identify goals, establish care plans and complete quarterly reviews
• Provide concrete services such as completing eligibility forms, coordinating resources and securing government assistance
• Stay current on community resources and local and federal entitlement programs and help clients obtain them
• Track, monitor, case note and report client progress, and collect demographic and outcome data
• Serve as information and referral contact for agency clients, including in-person advocacy where appropriate
• Network with agency and community service providers

Qualifications:
• Bachelor's in human services or a related field preferred; bilingual in Arabic or Spanish preferred
• Thorough knowledge of community resources for food, shelter, transportation, childcare and financial assistance
• Able to use Microsoft Office and program-specific systems such as Penelope, and to handle PHI and PII confidentially
• Considerable local travel in the Louisville metro area, including home visits
• Pre-employment background and driving record check, negative TB test and drug screen required

Salary: $44,600-$50,200 per year, with paid annual and sick leave, medical and dental insurance, a 403(b) with match, life and disability insurance and generous paid holidays. JFCS is an equal opportunity employer.

To Apply: Submit your resume and cover letter to [email protected].