Facilities Associate

Job Description
We are seeking a customer-focused Facilities Associate / Day Porter to support the daily operation, appearance, and functionality of a fast-paced professional office environment. This role is responsible for workplace services, conference room support, hoteling workstation readiness, office hospitality, vendor coordination, porter and facility upkeep.

The ideal candidate is proactive, service-oriented, and committed to providing an exceptional workplace experience for employees, clients, and visitors.

Job Duties:

Maintain the cleanliness, appearance, and functionality of office common areas, conference rooms, pantries, and shared workspaces.
Conduct routine office inspections and promptly address facility, housekeeping, and safety concerns.
Respond to employee requests related to workplace services, office comfort, access, and facility issues.
Set up, inspect, and reset conference rooms for meetings, client events, and special functions.
Provide first-level support for workstation & office set-up.
Coordinate meeting support, catering setup, and room readiness activities.
Perform daily hoteling workstation and shared workspace resets to ensure spaces are clean, organized, and fully functional.
Manage office supply inventories and replenish pantry, hospitality, and restroom supplies as needed.
Coordinate with building management and vendors regarding maintenance, janitorial, security, HVAC, and other facility services.
Support office moves, furniture reconfigurations, onboarding/offboarding activities, and workplace projects.
Assist with emergency preparedness activities, including fire drills and evacuation procedures.
Maintain a professional, welcoming, and service-focused office environment at all times.

Qualifications
Minimum of 1 year of work experience in the area field of facilities, property management or building operations
High School diploma or GED required
Strong written and verbal skills
Proven customer service skillset
Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar
Experience in navigating a high-profile, high-paced environment
Ability to problem solve, rationalize and mitigate/manage obstacles presented
Self starter, task-oriented leader
Ability to work overtime as needed
Ability to handle sensitive and/or confidential information
Proven ability to multi-task, meet deadlines and complete projects in a timely manner
Demonstrate initiative and proactive thinking
Ability to work well with others in a team atmosphere
Maintain a professional appearance and high level customer service mindset at all times
Ability to commit and adhere to all client values, principles and procedures