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Customer Service Manager

Location
Brooklyn, New York
Work type
Full Time
Salary
$150,000–$0
Posted
2026-11-04

Job description

Job Overview

Looking for a strong, people-oriented Customer Service Manager to oversee a team of approximately six employees, along with a team in the Dominican Republic responsible for data entry and customer service.

Responsibilities

  • Manage customer service operations
  • Lead and develop a team
  • Ensure high levels of customer satisfaction
  • Coordinate with remote teams


Requirements

  • Proven experience in customer service management
  • Strong leadership skills
  • Excellent communication abilities
  • Ability to work in a fast-paced environment

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