NOW HIRING: Account Support Specialist

Job #007

NOW HIRING: Account Support Specialist

A growing company is seeking a detail-oriented Account Support Specialist to manage B2B customer accounts, process orders, handle inquiries, and maintain strong client relationships. This role involves coordinating order fulfillment, resolving customer issues, conducting proactive follow-ups, and maintaining accurate CRM records while supporting a Senior Account Representative.

MUST-HAVE REQUIREMENTS:

• Previous experience in B2B customer service, account support, or client relationship management.
• Strong phone and email communication skills.
• Experience processing customer orders and coordinating order fulfillment.
• Ability to manage multiple customer accounts and prioritize requests.
• Strong problem-solving skills and ability to resolve customer issues professionally.
• Experience using CRM or order management systems.
• Excellent organizational skills, attention to detail, and consistent follow-up.
• Ability to work collaboratively in a fast-paced, team-oriented environment.

Preferred: Packaging industry experience.

Brooklyn, NY | Full-Time | $60,000 - $70,000 Annually

Have the skills we're looking for?

Send your resume to [email protected]

Subject Line: Position Applying For – Full Name