Clinic Operations Manager

About the Role

We are seeking a highly organized, proactive, and patient-centric Clinic Operations Manager to oversee the day-to-day administrative and operational functions of our premium medical clinic in Tel Aviv. Our practice caters to a premier blend of private Israeli patients, expats, and international tourists. You will serve as the operational backbone of the practice, managing premium private care coordination, processing private Israeli and international insurances, and handling minimal administrative touchpoints with local health funds (Maccabi).

Key Responsibilities
● Patient & Insurance Liaison: Coordinate care for a diverse clientele, managing private Israeli and international billing, generating medical reports, and handling claims for major local insurance companies (e.g., Harel, Phoenix) as well as global providers.
● Daily Operations: Manage patient onboarding, coordinate complex medical scheduling, and oversee front-of-house readiness to maintain premium clinic standards.
● Local HMO Coordination: Act as the primary point of contact for occasional, minimal administrative liaison work with Maccabi systems. ● Financial Administration: Handle private patient billing, track clinic expenses, issue invoices, and manage basic bookkeeping.
● Vendor & Supply Management: Manage relationships with local medical suppliers, track inventory, and ensure clinic equipment is fully operational. Requirements & Qualifications
● Experience: 2+ years of administrative or operations management experience. Experience dealing with private Israeli medical billing, private insurances, or international medical tourism is highly preferred.
● Languages: Native-level English and Fluent Hebrew are strictly required (both spoken and written) to interact seamlessly with our international patients, local Israeli patients, and local entities.
● Skills: Strong proficiency in clinic management software, CRM platforms, and Microsoft Office / Google Workspace. Knowledge of Israeli medical invoicing (Kedem, Chameleon, or similar platforms) is a major plus.
● Traits: Exceptional interpersonal communication, multitasking capabilities, problem-solving skills, and a high level of discretion

Requirements & Qualifications
● Experience: 2+ years of administrative or operations management experience. Experience dealing with private Israeli medical billing, private insurances, or international medical tourism is highly preferred.
● Languages: Native-level English and Fluent Hebrew are strictly required (both spoken and written) to interact seamlessly with our international patients, local Israeli patients, and local entities.
● Skills: Strong proficiency in clinic management software, CRM platforms, and Microsoft Office / Google Workspace. Knowledge of Israeli medical invoicing (Kedem, Chameleon, or similar platforms) is a major plus.
● Traits: Exceptional interpersonal communication, multitasking capabilities, problem-solving skills, and a high level of discretion

The details:
● Sunday – Thursday (occasional Fridays), 9:00-17:00, 5 days/week
● Minimum 1-year commitment ● Based at our clinic on Basel 46, Tel Aviv

Sound like you? We’d love to hear from you

Tell them you heard about the position from Nefesh B’Nefesh.

Please do not repost position.