VoIP Tier 2 Support Technician (Inwood / Five Towns, on site)
- Company
- Hosted VoIP provider (confidential), via Jodeci Joseph Consulting
- Work type
- Full-time
- Posted
- 2026-11-01
Job description
📞 Hiring: VoIP Tier 2 Support Technician – Inwood, NY (on-site) A growing hosted VoIP provider in Inwood, NY (Five Towns) is looking for a Tier 2 support technician to join the team full time, five days a week on site. You'll handle escalated customer tickets: phone provisioning (Yealink/Polycom), extensions, call routing, auto attendants, voicemail, SIP/network troubleshooting, and training customers on their systems. Some on-call rotation. ✅ 2–3+ years in technical support (VoIP/telecom a big plus) ✅ Comfortable with networking basics and customer-facing work 💰 $75,000–$90,000 depending on experience Local candidates (Five Towns, Nassau, Far Rockaway, Queens) especially welcome. 👉 Apply here: tinyurl.com/voip-tier2-inwood 📧 Or send your CV to [email protected] Location: Inwood, NY 11096 (Five Towns), on site 5 days. Salary $75,000-$90,000.