Global Payroll and Benefits Administrator

How you'll shape Employee Success at Achievers:
Payroll Operations:

Prepare and submit Canadian bi-weekly payroll in Workday and US bi-weekly payroll in ADP Workforce Now (WFN).
Reconcile Canada Revenue Agency (CRA) source deductions and Internal Revenue Service (IRS) and state tax deposits each pay period.
Issue Records of Employment (ROEs) for terminations and leaves.
Complete Canadian and US year-end, including reconciliations, T4 and T4A slips, W-2 forms.
Prepare and file US workers’ compensation for Washington and Ohio and update Finance on new hires and terminations for the US workers’ compensation policy.
Resolve US federal and state tax notices with government agencies and ADP, and complete new US state registrations as required.
Backup as required for all other global payroll runs processed through Remote, monthly filings for Australian state payroll tax and annual Australian workers’ compensation true-up.
Communicate with government bodies and third parties as required.
Keep up to date with legislative changes affecting payroll and benefits in Canada and the US.
Ensure payroll and benefits enquiries from employees, managers, and cross-functional teams are addressed promptly, accurately, and consistently. Proactively communicate payroll issues, corrections, payment impacts, and required employee actions.
Maintain and regularly update Canada and US payroll and benefits SOPs to ensure processes, controls, and procedures are accurately documented, supporting operational consistency, effective knowledge transfer, and reduced key-person dependency.
Analysis and Reconciliations:

Reconcile payroll and benefit cost allocations and post related journal entries (JEs).
Support the year-end financial and third-party audits.
Complete payroll and benefits analysis and reconciliations as needed.
Benefits Administration:

Own benefits administration for Canada and US, including enrollments, invoice reconciliation, and employee support.
Act as the main backup for benefits administration in all other countries.
Administer the Canadian Group RRSP, including contribution reconciliations and maintain plan compliance.
Reconcile US 401(k) plan contributions.
Provide backup support for Australian superannuation and UK pension programs.
Support Canada and US benefits renewals.
Lead benefits information sessions for new hires in Canada and the US.
Experience we feel will set you up for success:
5+ years of payroll experience, including hands-on processing of Canadian and US multi-state payrolls and year end (T4/T4A, W-2)
PCP certification (mandatory).
Working knowledge of US multi-state payroll tax, including resolving state tax notices.
2+ years of Canada and US benefits administration experience, including group RRSP and 401(k) plans.
Experience with global payroll and/or benefits, including working with a global payroll provider such as Remote (an asset).
Advanced Excel skills (pivot tables, lookups, and reconciliations) and proficiency with Microsoft Office.
Workday Payroll or comparable Canadian payroll-system experience is an asset.
Why Achievers is a Great Place to Work™

At Achievers, we believe recognition is a powerful driver of connection. With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday. We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. Visit achievers.com to see how we’re inspiring recognition everywhere.