Operations Manager

Alegria Home Care is a fast-growing home care startup, and we are looking for an Operations Manager to join our Fair Lawn, NJ office. You will oversee day-to-day operations across the agency, keep our teams and processes running smoothly, and help build the systems that let us scale into new markets.

Responsibilities:
- Manage daily operations across intake, scheduling, billing, payroll, caregiver onboarding, and compliance
- Supervise and support office staff, setting clear priorities and holding the team accountable to deadlines and quality standards
- Develop, document, and improve workflows and standard operating procedures
- Monitor key metrics and compliance requirements, and prepare regular reports for leadership
- Coordinate with payers, vendors, and regulators to resolve issues quickly
- Partner with ownership on growth initiatives, including opening new locations and states

Requirements:
- Prior experience in operations or office management, ideally in healthcare, home care, or another regulated industry
- Strong leadership, organization, and problem-solving skills
- Comfortable with software systems, spreadsheets, and data-driven decision making
- Ability to juggle multiple priorities in a fast-paced environment
- Home care or Medicaid experience is a plus

What we offer:
- Compensation of $55,000-$65,000 plus a discretionary bonus
- Full-time position, on-site or hybrid arrangement out of our Fair Lawn, NJ office
- Great office space and great co-workers
- Room for growth with a fast-growing company, with real opportunities to take on more responsibility as we expand

To apply, email [email protected] with your resume.