Intake & Onboarding Coordinator

Intake & Onboarding Coordinator | Brooklyn, NY $75,000 $80,000

About the Role:

A growing healthcare company is looking for an Intake & Onboarding Coordinator to onboard clients, handle insurance, and convert leads generated through marketing. This is a great opportunity for someone with real growth potential the right candidate could move into a Head of Intake role, training and managing future intake staff as the team expands.

Key Responsibilities:

Intake & Lead Conversion

Talk with prospective clients by phone, answer questions, and guide them through sign-up

Call or respond to inbound leads, understand client needs, and ask about prior agency experience

Convert and close leads generated through marketing, keeping prospects engaged throughout the process

Onboarding & Insurance

Onboard new clients and manage insurance-related steps

Understand insurance concepts such as authorization and verifying active coverage

Growth Potential

Opportunity to grow into a Head of Intake role, training and overseeing other intake staff as the team grows

Qualifications:

ABA experience or background required

Understanding of insurance authorization and verification

Some sales ability comfortable engaging prospects who may be exploring multiple companies and confidently closing them

Strong communication skills, able to connect well with a diverse range of clients

Growth-minded, with interest in eventually leading and training an intake team

Interested? Send your resume to: [email protected]