Temporary Retail Operations Coordinator

Job Summary: The Temporary Retail Operations Coordinator provides administrative and operational support to Squishable's retail team, helping ensure stores have the information, resources, and assistance needed to operate efficiently. This role reports to the Director of Retail and works closely with Regional Managers, Store Managers, and internal departments to coordinate day-to-day operational activities, maintain accurate records, and support retail projects and initiatives.

Responsibilities

Providing day-to-day administrative and operational support to the Director of Retail, Regional Managers, and retail store teams
Coordinating store requests, tracking outstanding issues, and following up with internal departments and external vendors to ensure timely resolution
Assisting with new store openings, relocations, remodels, and closures through remote coordination of supplies, fixtures, equipment, and project timelines
Maintaining and updating retail operational documents, procedures, store communications, calendars, and the Store Operations Manual
Supporting facilities and maintenance requests by communicating with vendors, scheduling services, and tracking completion
Preparing and maintaining operational reports, spreadsheets, trackers, and other administrative records
Assisting with purchase orders, invoices, expense tracking, and vendor documentation
Coordinating with Inventory Planning, Warehousing, Finance, IT, and other departments to support store operations and resolve routine issues
Communicating operational updates, reminders, and procedural changes to retail store teams
Providing administrative support for special projects and other retail initiatives as assigned

Qualifications

1–2 years of experience in retail operations, administrative support, office coordination, or a related field required
Previous experience working in a retail environment or supporting multiple retail locations is a plus
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines
Excellent written and verbal communication skills
Proficiency with Microsoft Excel, Google Workspace, and general office software
Ability to maintain accurate records, organize information, and follow established processes
Strong problem-solving skills and a proactive, team-oriented approach
Ability to work independently in a fully remote environment while collaborating with multiple departments
Experience with NetSuite or other retail management systems is a plus