Insurance Customer Service Representative

Representative
Overview:
As an Insurance Customer Service representative, you’ll communicate by phone and in writing, keep records accurate, and support a smooth client experience. Your impact: Clear, timely answers help clients make informed decisions and get the support they need.

Key Responsibilities:
- Serve as a first point of contact for incoming calls
- Provide administrative and operational support to team members
- Support the processing and organization of documents and correspondence
- Assist with payment-related inquiries and documentation
- Maintain and follow up on outstanding administrative items to ensure appropriate resolution
- Prepare and distribute reports or documentation as requested
- Maintain accurate logs and tracking tools to support departmental reporting and workflow
- Perform other support and administrative duties as needed to support the overall effectiveness of the team
Qualifications:
- Strong customer service, client communication, and problem-solving skills, with clear English communication and writing skills.
- Comfortable with phone communication, typing, data entry, and everyday computer tasks; technical proficiency with Microsoft Office is preferred.
- Organized and detail-oriented, with the ability to manage client requests accurately.

In-Office: Suffern, NY
Salary: $25-28/hour, yomim tovim and legal holidays paid plus PTO, all health benefits, 401k, and more benefits!