Strategic Ops & Engagement Support Spec.

POSITION DETAILS

The Lucille and Jay Chazanoff School of Business (CSB) at the College of Staten Island of the City University of New York invites applicants for a position as a Strategic Operations & Engagement Support Specialist, covering all disciplines in the school.

Reporting directly to the Dean, this role is responsible for coordinating critical operational functions, supporting AACSB accreditation processes, and advancing strategic initiatives that enhance the school's growth, visibility, and external partnerships. The successful candidate will play a key role in strengthening institutional processes, performing crucial administrative functions, and supporting the expansion of employer and alumni engagement efforts.

Assists the Dean in executing strategic initiatives aligned with the school’s objectives and identifying and implementing operational improvements to enhance organizational effectiveness.

Develops, standardizes, and maintains key operational documents, procedures, records, and tracking systems for the Chazanoff School, and maintains a school-wide calendar of academic, administrative, and external events.

Collects, organizes, and analyzes data related to school initiatives, faculty qualifications, scholarship, and teaching activities, and prepares reports and documentation to support assessment and continuous improvement efforts.

Keeps apprised of AACSB guidelines and accreditation standards through workshops, conferences, and other professional resources, and assists with the preparation of accreditation materials, reports, and documentation for reviews and team site visits.

Serves as a central liaison between the Chazanoff School and student organizations and clubs focused on business disciplines, and assists with student outreach and engagement initiatives.

Maintains connections with Chazanoff School alumni by documenting communications, interactions, activities, and relationship development, and tracking alumni engagement and success.

Assists the Dean and faculty in fostering and maintaining relationships with employers, industry partners, and other external stakeholders, and serves as a liaison between the Dean and the school’s external executive board(s).

Participates in the organization of events and ceremonies for the Dean’s Office and departments within the Chazanoff School, including preparation of materials and arrangements related to program activities.

Assists with the preparation of articles, press releases, announcements, and promotional materials highlighting school initiatives, activities, achievements, events, and partnerships.

Maintains school-level websites, LinkedIn presence, and other online accounts, including updating content and disseminating information to internal and external audiences.

QUALIFICATIONS

Bachelor's Degree and four years' related experience required.

Preferred qualifications include:

Four years of professional experience working in a higher education or a corporate setting (preferably both)

Master’s degree in business, public administration, communications, or related field

Experience with data analysis, including the use of spreadsheets, databases, and basic data visualization

Demonstrated ability to plan, troubleshoot, and execute events ranging in size from 10 to 1500 participants

Prior experience with institutional or disciplinary accreditation