Front Desk Associate

Why Work at Myo
More than a typical front desk role — you play an important part in shaping each client’s experience and helping them feel supported from the moment they walk in.
Grow in a company that invests in you — benefit from ongoing coaching, mentorship, and access to personal development resources that help you build skills you’ll use for life.
Develop sales and client experience skills — learn how to educate clients, recommend services, and create a seamless experience that keeps people coming back.
Gain hands-on experience in hospitality — deliver a high-quality, personalized experience that goes beyond expectations and sets the tone for every visit.
Work that feels meaningful — be part of helping people move and feel better, while being valued as an individual on your team.

What You'll Do
Deliver exceptional, on-brand client service across phone, in-person, and written communication
Guide new clients through Myo’s services with clear, confident messaging
Manage and optimize clinic schedules, bookings, and waitlists
Accurately handle billing, claims, invoices, and client documentation
Keep the clinic clean, stocked, and running smoothly day-to-day
Support client follow-ups, marketing efforts, and business-driving initiatives
Collaborate with team members to ensure smooth shift transitions

Who We're Looking For
1+ year in customer service or hospitality
Passionate about delivering great client experiences
Detail-oriented and takes pride in their environment
Confident communicator who can clearly explain services and value
Business-minded with an understanding of booking and client flow
Thrives in a fast-paced, dynamic setting
Curious, proactive, and solutions-oriented
Authentic, team-oriented, and comfortable speaking up
Prioritizes personal well-being to show up at their best