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Case Planner

Company
St. John’s
Location
Queens, NY
Work type
Full Time · Hybrid
Posted
2026-10-29

Job description

Principal Responsibilities

Demonstrates fidelity to the agency’s service values and organizational imperatives.
Attend family/criminal court hearings on behalf of resident youth.
Attends monthly unit meetings with Director, caseworker and case aide of our other NSP program. Unit meetings provide a forum to discuss challenging cases, exchange treatment ideas and be updated by Director about new agency, ACS and OCFS policies.
Facilitates family team conferences to discuss progress and planning toward reunification/ independence.
Makes home visits at least once a month to discuss challenges, progress with parent/child visits and securement of community resources.
Provides direct casework services to families. Develops action plans with the assistance of the RTC/NSP/ NSD team.
Chairs Apartment Business Meeting (ABM) for RTC program resident youth.
Strongly advocates for residents/ families in securing community resources; trouble shoots in tenant/landlord conflicts, school placements, etc.
Timely compliance with all applicable social service-related regs/mandated paperwork and record keeping (OCFS, ACS, courts, etc.).
Meets with youth at least twice a month to develop a trusting relationship, discuss progress of parent/child visits, school progress and adjustment to RTC/NSP/NSD program.
Attends, engages and advocates for youth at school conferences and IEP’s. Arranges transportation for parents to attend.
Writes psycho-socials and treatment reports based on collaboration with fellow team members. Develops a safety plan for youth.
Provides one-on-one counseling and trauma-informed casework, as needed, practice with individual youth.
Meets biweekly with supervisor and case aide to discuss treatment plans, progress, challenges and ideas.
Facilitates permanent connections for youth/assures family engagement whenever possible.
Explores clinical, educational, vocational and legal services
Attends, engages and advocates for youth at school conferences and IEP’s. Arranges transportation for parents to attend.
Attends training sessions and transitional conferences at ACS and detention centers
Develop effective working relations and cooperate with administrative team throughout the entire case management process.
Performs other duties as assigned.

Required Qualifications and Experience

Minimum of a Bachelor's degree required in Social Work or related field with one year experience in child welfare
Clean NYS driver’s license and access to own personal car

Preferred Qualifications

Master's degree preferred

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