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Client Care Coordinator

Company
Acacia Network
Location
Bronx, NY
Work type
Full Time
Posted
2026-10-29

Job description

Details:

Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we’ve been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico.

We are seeking Client Care Coordinators/Social Workers in NYC, who will be responsible for coordinating all services related to the mental health issues of clients, including diagnoses, assessment of need and referral as warranted. He/She will provide therapy for clients with special needs and conduct special focus groups for clients (e.g., post-traumatic stress, sexual or other abuse, etc.) The Social Worker will conduct the initial psychosocial history and mental health care upon completion of inpatient program. The salary range is $72,000K Annually based on relevant experience.

Responsibilities consist of but not limited to:

Conduct initial psychosocial history interviews on al clients during the Admission/Orientation phase
Conduct mental health status determination during Admission/Orientation Phase and at other appropriate times during the Treatment Phases
Coordinate all mental health treatment and referrals for clients in all phases
Consult with primary counselors on clients with special needs
Provide supervision or treatment of all cases requiring social worker level involvement by managed care or other referrals agencies
Attends seminars and training on pertinent issues
Develop and maintain referral linkages with outside agencies and organizations to meet the needs of program clients
Participate on interdisciplinary treatment teams and in case conferences
Maintain up to date case notes for clients on caseload
Work in close liaison with program Nurse Practitioner-Psychiatrist
Education/ License:

Masters of Social Work from an accredited institution required
NYS Licensed LMSW or LMHC

Qualifications:

2 years post graduate experience providing social work services, preferable serving chemically dependent and/or mentally ill individuals
Previous relevant experience in delivering social services in a DHS regulations shelter environment
Knowledge of DHS policies, procedures, and protocols
Ability to deal with sensitive issues with diplomacy and discretion
Ability to use business acumen to exercise good judgment and decision-making
Experience working with Microsoft Office
Bilingual is a plus

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