Account Support Specialist

A full-time opportunity is available for an Account Support Specialist to manage B2B customer accounts, process orders, respond to inquiries, and maintain strong customer relationships. Responsibilities include handling customer communications, coordinating order fulfillment, resolving issues, conducting proactive outreach, and maintaining accurate CRM records while collaborating with a Senior Account Representative.

Ideal Candidate: A proactive, organized, and relationship-oriented professional with strong communication skills, attention to detail, and the ability to manage multiple accounts in a fast-paced, team-oriented environment.

Requirements: Previous B2B customer service, account support, or client-facing experience; strong phone and email communication skills; excellent organizational and follow-up skills; and experience with CRM or order management systems. Packaging industry experience is a plus.