Evening/Overnight Customer Service Representative

Customer Service Representative Responsibilities:

Monitor emergency alarm signals in a clean and modern call center environment
Provide excellent customer service to our customers
Collect information from our customers to update their accounts
Follow company processes and procedures to ensure the proper handling of each alarm
This job may include dispatching emergency services such as the police, fire department, or EMS

Requirements
You want to work in a fast-paced call center environment where you will help protect people and keep them safe
You are detailed oriented
You have solid communication skills
You enjoy learning new skills, systems, processes, and procedures
HS Diploma or GED required
Access to reliable transportation
1-year prior customer service experience in a call center environment