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Entitlements Clerk

Location
New York, NY
Work type
Full Time
Posted
2026-10-28

Job description

Job Details
Description
Minimum Qualifications

Education: High School diploma/G.E.D
Experience: Two years of relevant experience
Certifications/Licenses: N/a
Work Eligibility: Must be authorized to work in the U.S.
Work Location Requirement: Onsite

About the Role

Takes direction from the Entitlement Services management staff in the carrying out of all the usual general office clerical tasks: filling, coping, faxing, light typing, use of the computer with a particular knowledge and expertise of computer programs: Microsoft Outlook, Microsoft Office Word and Microsoft Office Excel.

Primary Responsibilities:

Maintain Entitlement Files:
Create Entitlements charts for ICL residents.
Organize files in chronological / alphabetical order.
Maintain existing filing system
MTA Half-Fare Metro Cards Procedure:
Collect data and complete the MTA half-fare applications
Manage monthly appointments with ICL residents to complete application and make a picture ID
Process MTA application by arranging for the notary seal
Prepare the package of completed applications for submission to MTA
Hand deliver completed packages to MTA.
Copy and distribute received MTA half-fare metro cards
Sort AMALGAMATED BANK’S consumers’ individual statements and distribute them to
Entitlements Specialists/Coordinators
Support Entitlements Technical Assistance with Archiving procedure
Sort and forward incoming mail. Process mail for discharged consumers

Prepare and send outgoing mail

Coping, scanning, faxing documents as needed

Additional related duties as may be assigned

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