Academic Program Specialist

POSITION DETAILS

Founded in 1971 in Long Island City, Queens , LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre-college programs. In 2023, LaGuardia served approximately 24,000 students. More than one-third of LaGuardia’s degree-seeking students are born outside the United States; they come from 136 countries and speak 43 heritage languages. Sixty percent are first-generation college students.

Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty-six percent of associate degree students are Hispanic. Upon graduation most students transfer to four-year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility – moving low-income students into the middle class and beyond – in studies by Stanford University (2017) and the Brookings Institution (2020). Please visit www.laguardia.edu to learn more.

Accelerated Study in Associate Programs (ASAP) helps motivated community college students earn degrees as quickly as possible, with a goal of graduating at least 50% of students within three years. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study, mandatory tutoring, and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid-eligible students and free use of textbooks and monthly Transportation support for all students. Further information is available at www.cuny.edu/ASAP About ASAP Labor & Employment Law

Reporting to the Associate Director for Collaborative Strategy (or designee), the ASAP Academic Support Specialist is responsible for coordinating and strengthening academic support initiatives that promote student persistence, engagement, and degree completion. The Specialist collaborates across the ASAP team, faculty, and campus partners to expand tutoring, supplemental instruction, academic workshops, STEM initiatives, and other learning support strategies while monitoring participation, evaluating effectiveness, and utilizing data to improve student outcomes. The Program Specialist will perform duties including but not limited to the following:

Coordinate academic support programming and supports implementation of STEM initiatives.

Oversee ASAP Resource Center and services and manage ASAP Resource Center Tutors

Promote tutoring, SI, workshops, and learning opportunities

Coordinate tutor recruitment, scheduling, and training.

Student Success & Intervention; collaborate with advisors on academic interventions

Connect students with appropriate campus resources and develop academic support materials.

Data Management & Assessments; monitors participation and attendance, tracks student engagement, and analyzes outcomes

Prepare required Central Office reports.

Partner with faculty and campus departments, supports innovative academic support initiatives, and participates in Central Office workgroups.

Perform other related duties as assigned and has flexibility to work occasional evenings and weekends.

QUALIFICATIONS

Bachelor’s degree (Master’s preferred) in an appropriate discipline and four years related experience.

PREFERRED QUALIDICATIONS

Experience supporting community college students.

Experience coordinating tutoring or academic support programs.

Understanding of barriers facing urban community college students.

Strong organizational and project management skills.

Excellent written and verbal communication skills.

Experience working with student information systems and data.

Microsoft Office proficiency (Excel, Access, Word).

Ability to analyze data and prepare reports.

Ability to work collaboratively across departments.

Ability to facilitate workshops or trainings.

CUNY TITLE OVERVIEW

Accelerated Study in Associate Programs (ASAP) helps students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and MetroCards for all students. Further information is available at www.cuny.edu/ASAP.

The ASAP Advisor is a member of an integrated College team providing individual academic, career and related support to an assigned group of college students as they progress through the program.

Delivers comprehensive advisement support services to an assigned group of students through degree completion

Conducts workshops and group advisement on topics of relevance and interest

Reviews student progress and tracks student use of academic support services

Conducts regular outreach to faculty and other college staff as needed to support student success

Maintains accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs

Supports annual recruitment of students

Organizes periodic special events and programs for students, faculty and staff

Performs related duties as assigned.

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary: $63,995 - $73,294