Salesforce Administrator

Overview
As a Salesforce Administrator on our Revenue Operations team, you will own and evolve our Salesforce platform and broader Revenue Systems ecosystem including Salesforce CPQ, integrations, and connected GTM tech stack. This role partners closely with Sales, Finance, Legal, and Client Success to design, implement, and support scalable, business‑driven solutions that enable efficient quote‑to‑cash and revenue workflows.

Starting base pay for this role is between $77,000 and $97,000. The actual base pay is dependent upon many factors, such as transferable skills, work experience, business needs, training, location, and market demands. The base pay range is subject to change and may be modified in the future. This role will be eligible for a bonus as well as competitive medical, dental, and vision benefits, wellness reimbursement, life insurance, and a 401(k) with company match. We offer vacation and sick leave benefits (under a flexible time off policy in most states).

Responsibilities
Owns Salesforce configuration changes, including (but not limited to): Flows, fields, page layouts, record types, custom settings, dashboards, and reports and more.
Manages all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, installed package licenses, public groups and more.
Performs ongoing data quality and database maintenance, including diagnostics, duplicate entry cleansing, and hygiene best practices.
Improves and maintains the overall health, performance, and usability of the Salesforce environment.
Own the end-to-end document generation process in Salesforce, including order forms, proposals, and contract templates, ensuring accuracy, consistency, and timely delivery to Sales and Deal Desk.
Owns Salesforce CPQ configuration and architecture, including:
Product catalog and product modeling
Pricing rules, discount schedules, and approvals
Bundles, nested bundles, and guided selling
Quote-to-Cash workflows and deal execution
Partners with Revenue Operations and Finance to align CPQ solutions with evolving business and pricing strategies.
Configures and administers Salesforce to support complex environments and integrations with other systems.
Owns integrations between Salesforce and GTM systems, including but not limited to: ZoomInfo, Gong, LinkedIn Sales Navigator, Marketo, LeanData, Ironclad, Conga and others
Ensures integrations are reliable, scalable, and aligned with data governance and security best practices.
Stays current on Salesforce releases and evaluates new features for business impact. Partners with Salesforce Developer(s) to ensure system maintenance is up to date and best practices are followed.
Owns intake, prioritization, and delivery of Salesforce and Revenue Systems requests.
Communicates clearly with technical and non‑technical stakeholders, explaining design options, trade‑offs, and impacts.
Partners closely with Sales, Finance, Legal, and Client Success to deliver scalable, business‑driven solutions.
Documents system processes, changes, and error tracking, including updates to field history and configuration logs.
Drives user adoption through documentation, training materials, and enablement sessions
Designs and implements complex automations and scalable solutions using Flow
Identifies and leads initiatives to reduce manual work, improve efficiency, and enhance user experience across revenue workflows.

Qualifications
Bachelor’s Degree in Computer Science or business-related field.
Salesforce Certified Platform Administrator certification required.
5+ years of Salesforce Administration experience
Experience supporting system integrations
Strong experience with Salesforce configuration (Flows, reporting, security model, etc)
Proficiency in creating Salesforce profiles, allocating roles, and managing access.
Knowledge of Salesforce products and their functionalities
Ability to problem solve in complex and ambiguous scenarios.
Knowledge of importing data and generating reports.
Ability to communicate effectively with both technical and business stakeholders

Preferred Qualifications:

Experience in Revenue Operations or supporting GTM teams
Experience with Salesforce CPQ and Quote-to-Cash processes
Familiarity with product catalog management, pricing models, and deal workflows
Exposure to tools such as Marketo, LeanData, Conga, or Ironclad
Experience working in a SaaS or fast-paced environment