Automotive Service Drive Vehicle Sales Representative

Job Duties and Responsibilities:

Responsible for all facets of the vehicle sales/lease process from greeting the customer from the service lane to delivery of the vehicle and (related follow up), subject to responsibilities expressly reserved for management
Consistently follows road to sale as set forth by management (i.e. walk around, test drive, needs analysis, etc.)
Maintains minimum target sales goals set by upper management
Displays excellent customer service skills, including without limitation: Managing difficult or challenging customer situations; responding promptly to customer needs; soliciting customer feedback to improve service; responding to requests for service and assistance; meeting commitments to customers and management
Works effectively with, and assists, other Sales Consultants, co-employees and dealership management to create and maintain effective customer relationships and sell, lease, or deliver vehicles
Completes accurate paperwork accompanying vehicle sales
Maintains highest ethical standards and utilizes legal and ethical selling techniques
Maintains CSI scores and survey returns at or above company standards
Demonstrates knowledge of product knowledge and market conditions relating to vehicle lease/sales
Requires minimal supervision and uses resources efficiently and effectively and seeks feedback to improve performance
Follows Safeguards Rules and company safety procedures and policies

Job Qualifications:

Subject to applicable law, individuals employed in this position must demonstrate the following qualifications and competencies. This list is not all –inclusive and maybe amended or supplemented as business needs dictate.

Must have previous automotive sales experience
Must possess a valid driver’s license in good standing
Bilingual in Chinese or Russian is a plus!!
Must be able to stand, sit and mobilize through various dealership work areas (sometimes for extended periods)
Must have neat, clean, and professional appearance
Must have the ability to work under pressure and have excellent negotiation/ closing skills
Must have excellent customer service skills and interpersonal communication skills; cultural sensitivity and demonstrates ability to work with diverse people groups
Must maintain business sold within market area according to factory guidelines and maintains CSI index in accordance to manufacturer’s standards