Account Manager E-Commerce

The Role

As the Account Manager, you will play a pivotal role in managing and expanding Polaroid's footprint across independent retailers, distributors, resellers, and e-commerce marketplaces. We are looking for an experienced account manager with strong business acumen, execution skills, and a deep understanding of retail and online sales channels to deliver profitable customer growth and increase market share.

This role will be responsible for managing key reseller and distributor relationships, supporting marketplace growth initiatives, monitoring channel compliance, and protecting the integrity of the Polaroid brand across retail and e-commerce platforms. The ideal candidate will have experience with Amazon and other online marketplaces, retail channel management, MAP (Minimum Advertised Price) compliance, listing optimization, and the Photo Specialty retail channel.

In addition to channel and operational management responsibilities, this role will collaborate closely with internal stakeholders across sales operations, finance, demand planning, product management, and marketing.

Key Responsibilities

Focus on growing and developing existing customers while identifying and securing new business opportunities across retail, reseller, distributor, and marketplace channels.

Manage the total account relationship, including new business acquisition, customer retention, expansion opportunities, and strategic account planning.

Develop and maintain strong partnerships with distributors, resellers, and specialty photo retailers to achieve sales and profitability goals.

Achieve revenue, profit, and market share targets for assigned accounts and strategic channel partners.

Lead new market penetration initiatives and optimize existing channel performance.

Collaborate cross-functionally to plan and execute product launches, promotions, events, and marketing initiatives that drive sell-through and maximize ROI.

Conduct product and assortment planning with retail and online partners to drive mutually beneficial business results.

Create and maintain sales forecasts and demand plans to support business planning and inventory management.

Analyze sales, inventory, and market trends to recommend pricing, assortment, and promotional strategies.

Monitor sell-through performance and implement corrective actions as necessary.

Set up, maintain, and optimize product content, imagery, and merchandising assets across retailer and marketplace portals.

Monitor listing health, content compliance, product availability, and brand representation across Amazon and other e-commerce marketplaces.

Ensure all marketplace listings comply with Polaroid brand guidelines, content standards, and retailer requirements.

Monitor and enforce MAP (Minimum Advertised Price) compliance across reseller, distributor, and online marketplace channels.

Protect and monitor retail and e-commerce channels to identify unauthorized sellers, pricing violations, diversion, and brand integrity concerns.

Manage and support marketplace reseller relationships to ensure compliance, profitability, and sustainable growth.

Coordinate with internal teams and external partners to resolve content, inventory, operational, and fulfillment issues.

Preferred Qualifications

2-5 years of account management, sales, e-commerce, or channel management experience.

Familiar working with Amazon and other major online marketplaces.

Experience managing distributors, resellers, and specialty retail accounts.

Strong knowledge of MAP compliance, channel management, and brand protection best practices.

Understanding of marketplace listing health, product content optimization, and digital merchandising.

Experience in consumer electronics, photography, imaging, or Photo Specialty retail channels preferred.

Strong analytical, communication, forecasting, and relationship management skills.

Proficiency with Microsoft Excel, PowerPoint, and account management tools.