Total Rewards Analyst

Job details

Description
The Total Rewards Analyst supports the administration, analysis, and continuous improvement of compensation, benefits, wellbeing, and recognition programs. The role is responsible for the day-to-day management of Total Rewards operations, including employee and vendor support, program administration, data governance, compliance activities, and other business as-usual functions. In addition, the Analyst provides analytical support for global and regional initiatives, translating workforce and market data into practical insights, supporting recurring compensation and benefits cycles, and helping ensure programs remain competitive, compliant, and aligned with organizational objectives.

Geographic Scope: Global support with primary responsibility for US, Canada & Latin America

Key Accountabilities

Administer day-to-day compensation, benefits, wellbeing, and recognition programs, ensuring accurate execution of ongoing business operations and a positive employee experience.
Serve as a primary point of contact for employee and manager inquiries, providing guidance on compensation, benefits, policies, processes, and program administration.
Conduct compensation market pricing, survey matching, benchmarking, and job evaluation to support salary structures, hiring decisions, pay actions, and internal equity.
Coordinate and support the annual Open Enrollment process, including project planning, system configuration and testing, vendor coordination, employee communications, reporting, issue resolution, and post-enrollment audits.
Support annual and recurring compensation processes, including merit planning, salary reviews, incentive programs, budgeting, eligibility validation, modeling, audits, manager tools, and reporting.
Prepare compensation analyses and recommendations for promotions, transfers, reorganizations, new hires, and other employee pay actions within established guidelines.
Support the administration, analysis, and renewal of benefit programs, including plan design reviews, enrollment activities, vendor coordination, implementation support, and ongoing program maintenance.
Partner with benefit vendors to resolve eligibility, enrollment, billing, claims administration, and data transmission issues, ensuring timely and accurate service delivery.
Maintain, audit, and validate Total Rewards data across HRIS, payroll, compensation, benefits, and vendor systems; investigate discrepancies and coordinate corrections
Build and maintain recurring and ad hoc reports, dashboards, and analyses to support operational, financial, and strategic decision-making.
Coordinate vendor invoices, data requests, survey submissions, plan documentation, employee communications, and annual Total Rewards calendars.
Partner with HR Business Partners, Talent Acquisition, Finance, Payroll, Legal, and local HR teams to ensure consistent administration and application of Total Rewards programs.
Support employee and manager communications, presentations, FAQs, training materials, and enrollment resources using clear and accurate language.
Monitor regulatory requirements, plan provisions, and internal policies; maintain documentation, audit trails, and controls to support compliance and risk management.
Identify opportunities to improve, automate, standardize, and streamline Total Rewards processes, systems, controls, and employee experience.
Maintain confidentiality and apply appropriate data privacy and security standards when handling sensitive employee, compensation, and benefits information.
Qualifications & Experience Education

Bachelor’s degree in human resources, OR an equivalent relevant experience

Minimum Experience

3+ years of experience in compensation, benefits, or a related Total Rewards discipline

Preferred Experience

Experience supporting US benefit renewals, HRIS data Licenses / Certifications Progress toward a relevant professional certification such as CCP, GRP is an advantage

Skills & Competencies

Technical Skills

Advanced Microsoft Excel, including data validation, and modelling
Compensation benchmarking, market pricing, job evaluation, and salary structures
Benefits analysis, cost modelling, and program administration HRIS, compensation, benefits, and reporting tools
Data visualisation Working knowledge of reward-related compliance and data privacy requirements

Core Competencies

Analytical thinking and sound judgement
Accuracy, attention to detail
Clear written and verbal communication
Planning, prioritization, and reliable execution
Service orientation
Problem solving and continuous improvement
Discretion and confidentiality Ability to work independently and collaboratively in a changing environment

Leadership Competencies

Demonstrates ownership and constructive challenge; influences through facts and recommendations; no formal people-management responsibility