Project Manager, IT Communications & Special Initiatives

By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will have a direct impact on the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.
As a Project Manager, IT Communications & Special Initiatives in the IT organization, you will be responsible for leading IT communications programs and special initiatives in conjunction with the IT Chief of Staff. This role shall manage all activities associated with these programs from ideation through completion, including project timelines, risk and issue mitigation, stakeholder negotiation and communications.

Responsibilities:

The Project Manager will manage and direct assigned IT communications and special initiatives in accordance with established WWT project methodologies, standards, tools, processes, policies, and procedures
Responsible for supporting IT special initiatives, including project requirements, stakeholder negotiation, risks, scheduling, communicationsand reporting
Build multi-channel communications plans for key programs and initiatives by mapping audiences to the right channels and cadence and defining a clear rationale for key messages.
Coordinate comms across multiple IT areas where priorities may conflict and dependencies exist
Maintain the communications calendar and track deadlines across channels and programs.
Build visibility for IT innovation and thought leadership across the broader enterprise through consistent, quality communication initiatives
Partner with IT communicators to help translate complex technical and strategic content into clear, visually engaging presentations and messages.
Draft and publish weekly IT updates, and distribute quarterly newsletters, incorporating departmental, CIO and leadership messaging as needed.
Understand and utilize the full range of IT communication channels — selecting the right channel for each audience and purpose.
Own and maintain content for IT Communications Hub (SharePoint or other intranet) for areas under IT leadership; monitor other IT departments' pages and flag outdated content to the appropriate owners.
Support culture, engagement and onboarding initiatives for IT, including feedback loops, employee councils, and Listening session actions — specifically driving consistent survey distribution and results analysis.
Apply AI tools to communications and operational workflows, with willingness to build fluency in new AI skills and solutions as they're adopted across IT.

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Qualifications:

Bachelor’s Degree in Arts/Sciences (BA/BS) or a related field; a combination of education, training, and experience may be considered in lieu of a degree.
A minimum of 2-5 years of Project Management experience
1-2 years of experience managing Corporate Communications or Marketing projects
1-2 years of experience in Technology or related field
Ability to manage multiple projects simultaneously
Proven understanding of communication planning processes with the ability to influence translating those processes into action on a Project
Exceptional verbal and written communication for both a technical and non-technical audience.
Claude Cowork and Microsoft Copilot experience preferred
Strong Stakeholder management skills
Strong writing, editing, and visual/presentation design skills