Liability Adjuster

Position Overview

We are seeking an experienced Liability Adjuster to manage complex general liability claims, with a strong preference for construction-related claims experience. The ideal candidate has a solid understanding of coverage analysis, litigation management, and risk transfer, along with strong analytical, communication, and customer service skills.

Key Responsibilities

Manage complex liability claims involving detailed factual investigations, policy interpretation, coverage issues, litigation, and potentially significant exposures.

Analyze insurance policies, coverage provisions, and liability issues across multiple policies and coverage periods.

Track and oversee claims, maintain detailed claim files and diaries, and develop effective strategies for resolution.

Conduct investigations with insureds regarding claims and lawsuits.

Coordinate and monitor litigation, including the effective management of defense counsel.

Evaluate and pursue risk transfer opportunities involving additional insured coverage, contractual indemnity, and other responsible parties or insurers.

Maintain proactive communication with insureds, customers, carriers, and other business partners throughout the claims process.

Respond promptly to inquiries while providing excellent customer service.

Monitor reserves, expenses, and financial transactions to ensure accuracy and appropriate oversight.

Contribute to team objectives through knowledge sharing, special projects, and training initiatives.

Qualifications

5+ years of experience handling liability claims, preferably involving construction general liability.

Experience with construction coverage issues involving general contractors, developers, owners, and construction managers.

Knowledge of risk transfer, including additional insured tenders and contractual indemnification.

Professional Liability and EPLI experience preferred.

Active Adjuster license required.

Strong analytical, critical-thinking, and problem-solving skills.

Excellent verbal and written communication skills, including the ability to present well-reasoned claim evaluations.

Strong customer service and active listening skills.

Ability to manage multiple priorities and responsibilities effectively.

Proficiency in Microsoft Office, particularly Word and Excel.

A proactive, team-oriented mindset with a willingness to learn, share expertise, and support training initiatives.