IT Operations Engineer, Data Center

As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.

What you’ll do
Support hands-on delivery of physical data center infrastructure for technology platforms and systems
Rack, stack, and cable enterprise server, storage, and network hardware in data center and colocation facilities
Install rail kits, cable managers, patch panels, and fiber enclosures while verifying physical layouts against approved connectivity diagrams
Run, terminate, patch, and label copper and fiber cabling, keeping port maps and patch schedules accurate at both ends
Manage rack-level power cabling, verify redundant A/B feed separation, and monitor power draw against available capacity
Replace failed hardware components, including drives, memory, power supplies, fans, network adapters, host bus adapters, and graphics processing units
Execute physical power actions, connect local console equipment, and follow documented sequences for storage and clustered systems
Maintain accurate rack elevations, asset records, configuration data, and inventory documentation for audits and reconciliation
Coordinate hardware deliveries, vendor field visits, return merchandise authorization processing, decommissioning work, and retained-media handling in restricted data center spaces
Support build-outs, migrations, refreshes, disaster recovery testing, environmental response, and continuous improvement of data center standards

What’s required
Bachelor’s degree in computer science, information technology, engineering, or equivalent hands-on experience
3+ years of experience in data center operations, information technology operations, enterprise hardware support, or a related environment
Demonstrated experience racking, cabling, and replacing enterprise server, storage, and network hardware in data center or colocation facilities
Working knowledge of structured copper and fiber cabling, patch panel discipline, labeling standards, port maps, and cabling diagrams
Familiarity with data center power distribution, PDUs, redundant feeds, capacity monitoring, and A/B feed separation
Experience maintaining accurate records in a configuration management database, data center infrastructure management system, or asset management tools
Hands-on experience with enterprise server and storage hardware, such as Dell and Hewlett Packard Enterprise, including component replacement and health validation
Basic familiarity with server environments such as Linux or Windows and clear written communication for ticket updates used by remote engineering teams
Strong troubleshooting judgment and independence, with the ability to coordinate vendor field engineers, support off-hours maintenance, and regularly lift and install equipment
Commitment to the highest ethical standards

We take care of our people
We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

Fully-paid health care benefits
Generous parental and family leave policies
Volunteer opportunities
Support for employee-led affinity groups representing women, people of color and the LGBT+ community
Mental and physical wellness programs
Tuition assistance
A 401(k) savings program with an employer match and more