People Operations Specialist

As a People Operations Specialist, you'll be the go-to person for People Ops in our AMER region (US, Mexico, Brazil), owning the recurring processes that keep the employee experience running smoothly while also supporting global People Ops needs across regions.

What You Will Do:

Own and execute recurring People Ops processes for AMER locations, including employee lifecycle administration, HRIS data accuracy, and documentation (onboarding, payroll, benefits, compliance)

Serve as a first point of contact for employees and managers in AMER on day-to-day People-related questions

Partner closely with the People Team on performance cycles, support hiring logistics and other People Team initiatives

Support the NY office move, coordinating logistics and communications alongside the broader project team

Collaborate with the Global People Team, Finance, and IT on cross-regional processes and projects

Act as backup for the Netherlands People Ops processes (including running payroll) when the primary owner is unavailable

Identify and implement improvements to current People Ops systems and process flows to increase efficiency and accuracy

Leverage AI tools to improve how you work: drafting communications, summarizing data, building templates, streamlining repetitive tasks, and surfacing insights faster.

Be a culture champion. Show up as a visible, energetic ambassador of who we are; contribute to the moments and programs that make this company a place people are proud to work.

What You Bring:

Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.

2–4 years of experience in People Operations / HR Ops, ideally with some exposure to multi-country or global People processes

Experience with HRIS systems; familiarity with payroll processes is a strong plus

Comfortable working across time zones and collaborating with distributed teams

Proactive and detail-oriented, with a track record of spotting and fixing process inefficiencies

Strong organizational skills and comfort juggling multiple recurring workstreams at once

Clear communicator who builds trust easily with employees, managers, and cross-functional partners

Preferred:

Experience in a startup or high-growth environment where things move at a fast pace

Familiarity with Justworks and Shapes or similar platforms

Exposure to HR process design or lightweight project management