DENTAL TREATMENT CORDINATOR

Responsibilities:
Present and explain treatment plans to patients in a clear, compassionate, and professional manner
Coordinate patient scheduling, follow-ups, and appointment confirmations to maximize office efficiency
Discuss financial arrangements, insurance benefits, and payment plan options with patients
Verify dental insurance eligibility and assist with claims processing and pre-authorizations
Maintain accurate patient records and treatment documentation using dental practice management software
Collaborate with dentists and clinical staff to ensure seamless patient care and case acceptance
Follow up with patients on pending treatment plans to encourage case completion

Requirements:
Prior experience in a dental office or healthcare setting strongly preferred
Familiarity with dental terminology, treatment planning, and insurance processes
Proficiency in dental practice management software (Dentrix, Eaglesoft, or similar)
Strong communication and interpersonal skills with a patient-first attitude
Ability to multitask, stay organized, and manage time effectively in a busy office
Bilingual skills a plus, especially Spanish or other languages spoken in the Orange, NJ community
High school diploma or equivalent required; dental assisting or healthcare certification a plus