Mid-Market Account Executive

About the role

You’ll join Lorikeet’s global Account Executive team, owning mid-market deals end to end, from first conversation to signed contract. Our customers bring us their hardest support problems, where a wrong answer costs something, so this is a consultative sale. You’ll win the trust of support and operations leaders who’ve been burned by chatbots before, and show them ROI they can see in their own numbers.

About you

This role is a great fit if you:

Are excited about AI and can explain clearly what it changes for a business

Get genuinely curious about how a support team works and what’s slowing it down

Like a fast pace, with lots of conversations, lots of deals and quick feedback on what’s working

Want your results to be visible and your ideas to shape how a fast-growing startup sells

What you’ll do

Own the full sales cycle for mid-market prospects, from first outreach to signed contract

Build your own pipeline and keep many deals moving at once

Learn how support teams operate and show them exactly what Lorikeet can take off their plate

Hit and beat your revenue targets through new customers and expansions

Work with our implementation team so new customers get off to a strong start

Bring what you hear in the market back to our product and sales teams, and help sharpen our messaging

You might be a fit if you:

Have 2+ years in a quota-carrying closing role in B2B SaaS, ideally selling to mid-market companies

Have a track record of building your own pipeline and beating your targets

Can run a consultative sales process with several stakeholders, from team leads to VPs

Can explain technical ideas and ROI in plain language to both technical and business buyers

Build trust quickly and communicate clearly, in writing and on calls

Already use AI tools in your own work