Patient Account Rep I

Description & Requirements
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Position Description & Requirements
WHO WE ARE AND WHAT WE DO:
Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

POSITION SUMMARY:
Manage account follow-up and collections, including appeals and denial resolution
Review EOBs and payer responses to ensure accurate reimbursement and identify trends
Analyze accounts and determine appropriate next steps for timely resolution
Communicate with payers to resolve claim issues and reprocess claims as needed
Document all collection activities accurately while maintaining HIPAA compliance
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:
High school diploma or GED preferred
Minimum of 3 years of physician billing and collections experience
Strong knowledge of Medicare, Medicaid, and commercial payer guidelines
Excellent communication, problem-solving, and critical thinking skills
Detail-oriented with the ability to work effectively in a fast-paced, team environment
WHY RADIOLOGY PARTNERS:
Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
Compensation Reviews, Career Growth Opportunities
Flexible Remote Schedules
Nashville, TN preferred, not required
Generous PTO Plans and Paid Holidays
Proudly Certified as a Great Place to Work for Five Consecutive Years