Front Desk Assistant

Description
At Renaissance Curls, we believe that excellence starts with structure. We’re a team-based salon committed to creating a beautiful and affirming space for people of color to care for their naturally curly and coily hair. And we’re looking for a Part-Time Front Desk Assistant to help keep our operations running with the same care and intention we bring to our clients’ hair.

You won’t just be “managing the front.” You’ll be a vital part of our growth—keeping track of daily schedules, supplies, systems, and the experience our clients receive the moment they walk through our doors.

We’re a small but mighty team that thrives on music, laughter, and mutual respect. We believe that a well-run space creates room for artistry and transformation. Your role is key to making that possible.

If you’re reliable, organized, and warm with people, we’d love to hear from you.

Let’s do this together,

The Renaissance Curls Team

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Overview

We're seeking an organized and client-focused Part-Time Salon Manager to oversee daily operations during our busiest hours. The person for this role will bring strong administrative skills, and operational efficiency, to help our salon thrive.

On-Call/Scheduled Working Hours:

Saturday and/or Sunday, from 2:00 PM to close (usually around 8 pm at the latest).
Mondays, from 10:00 AM to 3:00 PM

Key responsibilities are as follows:

Operational Management

Oversee key daily salon operations during peak business hours
Ensure service quality and maintain the salon's professional standards
Assist with maintaining salon cleanliness and presentation
Coordinate staff schedules and manage client appointments as needed
Implement and maintain salon policies and procedures

Inventory Management

Monitor product inventory levels and place orders when necessary
Receive and organize product shipments
Track product usage and sales performance
Maintain relationships with suppliers and vendors

Client Relations

Greet clients and ensure exceptional service experience
Address and resolve client concerns or complaints promptly
Maintain positive client relationships and foster client loyalty
Assist with managing the salon's reputation through review management

Administrative Duties

Oversee point-of-sale system during shifts
Track and report on daily sales and service metrics
Manage salon documentation and record-keeping
Utilize ClickUp for project management and team coordination
Assist with social media presence

Qualifications & Skills

Previous salon, retail, or hospitality management experience preferred
Knowledge of or interest in the hair and beauty industry
Strong organizational and multitasking abilities
Excellent interpersonal and conflict resolution skills
Proficiency with technology, including experience with project management tools (ClickUp experience a plus)
Detail-oriented with strong problem-solving abilities
Professional appearance and positive attitude

What We Offer

Service discounts and education opportunities
Collaborative, creative work environment