Business Development Manager - (Parcel Lockers)

Job Description
Quadient is a global leader in business communications, customer experience, and parcel locker solutions, helping organizations simplify the delivery of physical and digital communications. Through Parcel Pending by Quadient, we operate one of the world's largest and fastest-growing automated parcel locker networks, with thousands of locations across North America, Europe, and Asia.

As a Business Development / Site Acquisition Manager, you will play a critical role in expanding our parcel locker footprint by identifying, securing, and developing high-value locations for new locker installations. You will build strategic partnerships with property owners, retailers, municipalities, transportation authorities, and other key stakeholders to create a convenient, carrier-agnostic delivery network that serves where people live, work, shop, and travel.

This is a highly visible role that combines business development, real estate strategy, relationship management, and market expansion. You'll work at the forefront of e-commerce and last-mile logistics, helping drive the next phase of growth for one of the industry's most innovative delivery solutions.

Responsibilities include:

Identify and evaluate potential locker locations based on traffic, accessibility, parking, connectivity (power and internet), safety, and security
Build relationships with property owners, operators, and decision makers
Negotiate commercial agreements with Host organizations, including site agreements, revenue share, or rental arrangements
Coordinate with internal onboarding and installation teams to ensure smooth deployment of locker systems
Serve as the primary point of contact for Host organizations before, during, and after installation
Maintain strong ongoing relationships with Host partners after installation
Proactively monitor locker performance and usage data
Prepare reports and presentations for Host management and internal leadership
Maintain accurate records of all activities in Salesforce CRM
Work cross-functionally with internal teams including sales, operations, installation, and customer success
Identify ways to improve efficiency in the location acquisition process
Deliver high customer satisfaction that leads to additional opportunities
Support business development efforts and new network expansion
Perform other duties as required to support the success of Parcel Pending by Quadient
Qualifications
About You

Self-starter with a strong desire to work in a fast-paced, high-energy environment
Creative thinker with the ability to work independently
Team player with strong collaboration skills
Highly organized with the ability to manage multiple priorities
Strong interpersonal skills with the ability to communicate effectively with a wide range of people
Excellent verbal and written communication skills in English
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Experience with Salesforce CRM preferred
Authorized to work in the United States

Required Experience

Experience working in or selling into retail, logistics, parcel, real estate, or property management sectors
Ability to communicate, present, and influence all levels of an organization, including executive and C-level
Proven ability to manage the site acquisition or business development process from planning through agreement
Ability to clearly articulate the value of parcel locker and delivery network solutions
Strong listening, negotiation, and presentation skills
Excellent written and verbal communication skills

Preferred Experience

Experience in B2B, B2C, or C2C parcel delivery or logistics
Salesforce (SFDC) experience
Knowledge of real estate, property development, or retail property markets is helpful but not required