Low Voltage Technician

Role Description

ID Tech Solutions Inc. is seeking an experienced Low Voltage Technician for a full-time, field-based position serving clients throughout the New York City Metropolitan Area and surrounding region.

The role focuses primarily on servicing, diagnosing, and troubleshooting low-voltage communications and physical security systems, along with smaller installation projects.

We are looking for a reliable, proactive, and resourceful technician who can work independently, think critically, and take a practical, solution-oriented approach to resolving technical issues efficiently and effectively.

Key Responsibilities

Troubleshoot, maintain, and repair low-voltage systems, including CCTV, access control, burglar alarms, phone systems, and audio/video systems.
Perform low-voltage cabling work, small installations, and system upgrades as needed
Diagnose technical issues and determine practical and efficient solutions.
Proactively assess what needs to be done and take appropriate action to restore system functionality and resolve client concerns.
Test systems and equipment to ensure proper functionality and verify that issues have been resolved.
Travel to client locations throughout the New York City Metropolitan Area and surrounding region
Communicate clearly and professionally with clients and team members regarding technical and service issues, findings, solutions, and completed work
Maintain accurate documentation of service and installation work

Work Schedule:

Monday–Thursday: 8:00 AM–5:00 PM or 9:00 AM–6:00 PM EST
Friday: 8:00 AM–3:00 PM EST

Why You’ll Love Working Here

Supportive, family-oriented company culture
Competitive health benefits package
401k Savings Plan
Generous Vacation & Sick Time Policies
Paid Holidays
Opportunity to grow with a fast-paced, expanding organization.

Requirements
Qualifications

5+ years of experience in the low-voltage industry, including installation, maintenance, or servicing of low-voltage systems.
3 years of hands-on troubleshooting experience across various low-voltage systems, including phone systems, audio/video systems, burglar alarms, and access control systems.
Strong troubleshooting, analytical, critical-thinking, and problem-solving skills, with the ability to identify practical and efficient solutions.
Resourceful and proactive approach to resolving technical issues, with the ability to think outside the box when needed.
Ability to work independently in the field, exercise sound judgment, and take ownership of assigned work.
Reliable, dependable, and committed to completing work efficiently.
Strong communication skills, with the ability to interact professionally with clients, understand their concerns, and communicate solutions clearly.
Ability to collaborate effectively with team members
Valid driver’s license
Ability and willingness to travel to client sites throughout the New York City Metropolitan Area and surrounding region
Relevant low-voltage certifications, technical training, or a degree in a related field is a plus