Data Analytics Product Management, Emerging Talent Intern (Spring)

OVERVIEW OF DEPARTMENT:

The MTA Data & Analytics (D&A) team supports data-driven decision-making across the MTA enterprise. The team builds and maintains the MTA data lake, including its data pipelines, datasets, dashboards, and public-facing products that surface operational and performance insights for MTA leadership, partner agencies, policymakers, and the public. Projects for D&A span transit operations, capital programs, open data, and vendor integrations.

RESPONSIBILITIES:

Draft and maintain project charters for new and active D&A initiatives.
Write Jira epics, stories, and tasks based on stakeholder requirements and team discussions.
Coordinate with internal and external stakeholders to track data access requests and deliverables.
Review and triage incoming project requests, gathering missing context before escalating.
Attend and take notes in stakeholder and vendor meetings, following up on action items.
Support documentation for data classification and governance.
Assist in preparing materials for leadership reviews of the team's project portfolio.
Support QA of delivered data products by comparing outputs against documented requirements.

PROJECTS:

Maintain and improve the team's project tracking infrastructure in Jira, including drafting epics and tickets, ensuring statuses are current, and producing a summary of open work for team leadership.
Support the scoping and requirements documentation for the rebuild of MTA's external metrics site, including stakeholder coordination and work planning within the D&A team.
Support the planning and implementation of MTA-wide data community meetings and tutorials to upskill data users.

REQUIRED QUALIFICATIONS:

Proficiency in Microsoft Office Suite is a must.
The candidate should possess organizational, analytical and communication skills.
The candidate should be able to work well under pressure and prioritize tasks effectively.
The candidate should have a keen eye for detail and be able to work independently while being an active team player.

REQUIRED EDUCATION:

Matriculated in a graduate program in good standing with at least 2.8 GPA
Major(s) Preferred: Computer Science, Information Systems, Data or Business Analytics, or related field.