Licensed Insurance Customer Service Rep - Retention

What your day looks like
Taking cancellation and rate-increase calls and working to keep the policy
Reviewing coverage and discounts to find a better fit within Allstate
Following up on pending cancellations and lapses before it's too late
Being calm, patient, and clear with customers who are upset

This is a service role, not a sales role. If you'd rather chase new business, our Licensed Insurance Sales Agent posting is a better fit.

Compensation
$22/hour with 3+ years of Allstate experience; exceptional candidates with less experience considered at $20/hour
Retention bonuses when retention improves

Requirements
Active P&C license
Allstate agency experience, 3+ years preferred
Exceptional communication skills: calm, persuasive, and confident with frustrated customers
Texas residents preferred