Financial Educator

How You’ll Contribute

At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

In this role, the Financial Educator will:

Consult with patients regarding their benefits, coverage and financial options
Perform aspects of benefit verification and prior authorization
Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as an educator, advocate, and liaison
Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
What You’ll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications and Skills Include:

Minimum 2 to 4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction
Must have experience reading and understanding payer remittance advice. Includes the ability to differentiate between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility (co-pay, co-insurance, and deductibles), etc.
Bachelor's Degree preferred
Experience working in an OB/GYN office is a plus
Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies
Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy
Proficient with Microsoft programs, specifically Outlook, Microsoft Word and Excel
High level of customer service essential