Assistant General Manager, Golf

We are seeking an Assistant General Manager of Golf to assist the General Manager of Performance in overseeing and managing golf operations at the location, and is dedicated to delivering exceptional service and genuine hospitality. The Assistant General Manager of Performance is charismatic, people-oriented, gets to know Guests on a first-name basis, with the ability to develop a proficiency at using our equipment, including our golf simulators. The Assistant General Manager of Performance reports directly to the General Manager of Performance.

Responsibilities include the following:

Assist the General Manager of Performance in management and training of morning and afternoon golf staff
Provide above-and-beyond service to Guests with a friendly face
Open the location in the mornings and weekends
Proficiency in golf simulator technology; Adhere to quality control processes to ensure all simulators are maintained
Cultivate meaningful relationships with Guests and display attention to detail by actively checking in with Guests throughout their booking
Maintain and organize golf bag storage and all golf equipment
Maintain up-to-date knowledge of all of our products and business lines and work alongside the Director of Golf to hit quarterly sales targets
Build the membership community through member events, outings, and engage in local reciprocity efforts with state/regional golf associations and courses.
Maintain up-to-date knowledge of food and beverage offerings; ability to deliver premium food and beverage service, including taking orders and timely delivering items
Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns
Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
Verify guests' legal drinking age

Required Qualifications:

Passion for the game of golf
Hospitality, hotel or golf course/club, or sports management experience preferred
Exemplary communication, time management and organization skills
Upbeat energy and enthusiasm and a positive attitude
Ability to think on your feet and manage customer expectations
Ability to work in a fast paced environment
Availability to be present in the space primarily mornings/afternoons, and weekends/holidays
Ability to stand, walk and bend for long periods of time and maneuver up and down stairs