Sales Operations Specialist

What You’ll Do:

· Partner with Account Executives to drive sales execution, planning, and operational efficiency.

· Build strong customer relationships through proactive communication and support.

· Prepare accurate proposals and contracts in collaboration with sales and solution teams, supporting both client needs and business objectives.

· Review and process customer orders, coordinate vendor purchases, and manage internal handoffs for seamless service delivery.

· Maintain CRM data integrity and support accurate reporting.

· Keep stakeholders informed with clear updates on contracts, purchases, and delivery timelines.

· Support bundling of professional services and complementary products in proposals.

· Maintain performance within established SLAs and key metrics ensuring high-quality service.

What We’re Looking For:

· Bachelor’s degree preferred; experience in IT sales, marketing, or business operations is a plus.

· Proactive self-starter with a growth mindset.

· Detail-oriented and organized, with strong time management skills.

· Excellent communicator, able to translate technical concepts into clear, actionable language.

· Experience with CRM systems (e.g., ConnectWise, HubSpot) and Microsoft Office Suite preferred.