Housing Specialist

Description
Key Responsibilities:

· Assist clients in identifying and securing permanent housing opportunities

· Conduct housing assessments and develop individualized housing plans

· Assist clients with housing applications, documentation, and subsidy programs

· Establish and Maintain relationships with landlords, brokers and housing agencies to expand housing opportunities for clients

· Advocate on behalf of clients with landlords, government and other community agencies to expedite clients rehousing efforts

· Educate clients on tenant rights and responsibilities to prevent recidivism

· Provide weekly workshops on topics such as: Types of housing, housing interviews, lease negotiations/agreements, budgeting, and housing responsibilities

· Coordinate apartment viewing and accompany clients when necessary

· Maintain accurate client records, case notes, housing placement data, and required rehousing efforts

· Collaborate with shelter staff, case managers, and external partnering agencies to ensure coordination of services

· Participate in team meetings, case conferences, and training sessions as required

· Ensure compliance with shelter policies, funding requirements, and housing regulations

Requirements
· Bachelor’s degree in Human Services or related field is preferred. Equivalent experience may be considered

· Minimum of one (1) year experience in housing placement, case management shelter services or similar field

· College student may be considered with at least two years of experience in the direct role of housing specialist

· Knowledge of housing resources, public assistance systems, and supportive housing programs

· Strong communication, advocacy, and interpersonal skills

· Ability to work effectively with diverse populations, including individuals experiencing homelessness, mental health challenges, and substance use disorders

· Strong organizational skills and documentation skills

· Proficiency in Microsoft Office and CARES

· Ability to work independently and as part of a multidisciplinary team

· NY Driver License is preferred

· Knowledge of navigating the five boroughs via public transportation and/or driving

Working Conditions:

· Work is performed in a shelter environment with frequent interaction with clients from all paths of life

· Travel is required to attend appointments, housing viewings, or agency meetings

· Ability to manage crisis situations in a calm and professional manner.

Schedule: Ability to work one flexible schedule that also includes a late night and one weekend day

Reports to: Director of Social Services