Legal Operations Specialist

This Role
We’re hiring a Legal Operations Specialist to provide legal administrative support and manage client operations. This is a hybrid role that combines paralegal-level legal support with responsibility for overseeing client billing matters, managing engagement documentation, and ensuring compliance with client-specific requirements, among other operational responsibilities.

You’ll work closely with partners, counsel, associates and the operations team to organize, track, and manage client relationships and individual matters. This is a foundational role where you’ll help establish the systems and processes that ensure smooth legal operations for our growing client base.

What You’ll Do
Legal Administrative & Corporate Support

Draft, proofread, and manage legal documents and correspondence.

Assist with preparation and review of corporate documents, filings, and minute books.

Support matter intake and maintain organized client files.

Conduct light legal research where needed.

Track compliance deadlines and ensure corporate records remain up to date.

Billing & Client Operations

Liaise with attorneys and clients to resolve billing questions or discrepancies.

Partner with external service providers to implement and maintain billing tools.

Monitor WIP, aged accounts, fee arrangements, and ensure adherence to client billing guidelines.

Engagement & Compliance Processes

Support the preparation and tracking of engagement letters, client intake forms, and compliance certifications.

Ensure client records meet regulatory and operational requirements.

Maintain databases and systems to improve matter management, reporting, and workflow efficiency.

Support conflict checks, including operating our conflicts system and reviewing conflict reports.

Special Projects & Cross-Functional Work

Contribute to special projects, including corporate transactions, operational initiatives, or client-specific projects as needed.

Coordinate with internal stakeholders and external counsel to support business and legal priorities.

Process Improvement

Help define and standardize administrative and billing processes.

Contribute to operational projects that improve transparency and reduce administrative overhead for attorneys.

Identify opportunities to streamline workflows and enhance the client experience.

What We’re Looking For
3–5+ years of experience as a paralegal, legal assistant, or billing coordinator in a law firm.

Strong knowledge of legal administrative workflows, client billing practices, conflicts review, and timekeeping processes.

Familiarity with corporate governance tasks (corporate filings, board materials, and maintaining minute books).

Experience with legal billing software, e-billing platforms, and matter management systems.

Excellent organizational skills with a proven ability to manage multiple matters simultaneously.

Clear, professional communication skills: able to interface effectively with attorneys, clients, and vendors.

Detail-oriented, with strong follow-through and commitment to accuracy.

Proactive and solutions-oriented mindset, with the ability to thrive in a fast-paced environment.