Sales Supervisor

The Sales Supervisor, (known in our stores as a Shift Lead), works with the Store Manager and Assistant Store Manager to exceed customer expectations, build a high-energy store environment, and uphold the standards that define a 5.11 store. You’ll lead by example, tackle challenges head-on, and support your team in delivering exceptional customer experiences. This role is a great opportunity to step into leadership, grow your skills, and make a visible impact in a fast-paced, results-driven environment.

What You’ll Do:

Deliver an exceptional 5.11 EDGE customer experience.
Foster a customer-first culture of teamwork and continuous improvement.
Support merchandising, stock organization, and visuals.
Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

What We’re Looking For:

Retail or customer service experience, preferably in specialty or performance-driven retail.
Empowered, enthusiastic, and eager to learn.
A drive for teamwork, problem-solving, and maintaining high standards.
Passion for outdoor, or fitness gear.

Perks & Opportunities:

Employee discounts on 5.11 gear.
Flexible schedule and supportive team environment.
Opportunities to learn, grow, and advance within the company.
A workplace built on purpose, performance, and adventure.