Academic Advising Specialist

Reporting to an Associate Director of Advising, the Academic Advising Specialist will contribute to the development and implementation of a holistic, advising model utilizing caseload management, assessment, advising technology, and campus collaboration within the Academies at Queensborough. In addition to the CUNY Title Overview, duties include but are not limited to the following:

Manage advisory caseload of students leveraging advising technology such as Starfish, CUNYfirst (PeopleSoft) Degree Audit, Degree Planner, and other relevant technology

Facilitate workshops for students and faculty; assists with other departmental meetings

Lead and manage team projects and advising initiatives related to the academic advising operation

Develop academic degree plans and performs graduation audits

Monitor NYSOP student enrollment and academic progress including credit accumulation and degree applicable course work

Develop and implement targeted communication campaigns for NYSOP students regarding timelines, resources, requirements and support services

Manage a portion of NYSOP students as part of an overall caseload of students

Establish and maintain student advisement files; prepare advisement activity reports

Lead and/or participate in meetings on retention, student success, and student engagement

Responsible for conducting assessment reports on Academy student caseloads

Responsible for participation in ongoing training for academic curriculum and advising best practices

Deliver a comprehensive advising experience by monitoring student progress, early alerts and working with campus partners to resolve obstacles for students

Actively promote accessibility and visibility of advising through campus initiatives and online presence.

Advising staff is expected to engage students in advising events on campus, through online advising, and social media

May supervise college assistants and other staff members where applicable.

May act as point of contact for advisement operations in absence of Academy Lead

Evening and Weekend Hours required as needed each semester.

CUNY is an equal opportunity employer, is committed to increasing the diversity of its workforce and is dedicated to recruiting and retaining professionals who share the College’s commitment to equity. It welcomes nominations of, and applications from members of protected groups including minorities, women, veterans and individuals with disabilities, as well as others who would bring additional perspectives to the university’s mission. Candidates with demonstrated commitment to diversity and inclusiveness through their research, teaching and/or service are also encouraged to apply. One of Queensborough Community College’s greatest strengths, and a necessary element of excellence, is the diversity of our community. We strive to attract and nurture a talented and diverse faculty and staff that proudly reflect the unique character of the local Queens community, the most diverse county in the United States.

QUALIFICATIONS

Bachelor's degree and four years' related experience required.

PREFERRED QUALIFICATIONS

-Experience Working in a Community College Setting

-Experience in Academic Advising

-Familiarity with CUNY First, Degree Works or comparable student systems

-Experience with Student tracking software such as Starfish or Navigate

-Demonstrated Experience Conducting Workshops or Trainings and demonstrated knowledge of Student support services

-Experience Tracking and managing student in a caseload

-Experience working with diverse populations

This position requires an onsite presence of approximately 70% of the workweek, with the remaining time offering flexibility for remote work, as operational needs permit.

CUNY TITLE OVERVIEW

Administers an academic advising center or unit.

Collaborates with other academic and administrative offices to maintain a comprehensive academic advisement program

Ensures students are provided with consistent, accurate, and prompt advising services, coordinating with academic departments

Works with students to resolve academic issues, providing information and/or referral

Develops orientation programs to engage and retain students and instructs students, faculty and staff on use of advising technologies

Conducts assessments to strengthen advisement programs

Organizes and facilitates training for faculty advisors

Develops print and online communication materials

May supervise office operations and budget

Performs related duties as assigned.